The United Nations High Commissioner for Refugees (UNHCR) is an international organization with the mandate to assist persons in need of international protection; asylum seekers; refugees; statelessness; and internally displaced persons. The UNHCR operation in Mozambique has its main office in Maputo and Field Office in Nampula and Sub-Office in Pemba. The working language in the UNHCR offices in Mozambique is English.
The situation in northern Mozambique is primarily a Protection crisis. As the conflict will soon reach its fifth year, the civilian population continues to be severely affected and targeted by the actions of Non-State Armed Groups (NSAG). As of June 2022, around 950,000 people were internally displaced in Northern Mozambique
The Programme Associate would receive guidance from the Programme Officer in the Sub Office or the most senior programme staff in the Office/Operation. S/he may receive indirect guidance from other sections and units relevant to the country/region programme(s). UNHCR Manual, Operations Plans, UN and UNHCR financial/budgetary rules and regulations will guide the work of the Programme Associate. S/he is expected to stay abreast of the challenges posed by the operational context, the UN and humanitarian reform and institutional developments.
UNHCR in Cabo Delgado is implementing activities both directly and through Partners (8 in 2022), and is looking at enhancing collaboration with local NGOs and Government authorities. The incumbent will work very closely with UNHCR partners, including local and international NGO, government entities, private sector, financial service providers, and other relevant stakeholders to actively support the implementation of the UNHCR strategy in Cabo Delgado. The incumbent will also explore collaboration opportunities with other UNHCR functional areas, e.g., CCCM, Shelter, protection and solutions, supply and administration, and will be actively engaged in the implementation of the Multi Functional Team Approach.
The incumbent will need to conduct monitoring missions across Cabo Delgado, in coordination with other UNHCR units, and have direct contact with people, sometimes in extremely vulnerable conditions. The incumbent will need to be willing to travel, proactive, patience, and show utmost respect for the people UNHCR is working with.
The UNHCR workforce in the Sub Office in Pemba consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. UNHCR has a zero-tolerance policy on sexual exploitation and abuse. Basic facilities are available in the settlements and operation sites; however, the incumbent is expected to handle long hours working outdoors.
The incumbent will have to establish good working relationships with their peers at country level to facilitate the collection of information and other programme management related activities.
The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Results-Based Management (RBM) Cycle. This position reports to the Programme Officer.
Please also note that engagement under a UNHCR affiliate scheme is subject to proof of vaccination against COVID-19.
- Support the assessment and analysis of the needs of persons of concern in the country/region in a participatory manner and using an Age, Gender and Diversity (AGD) perspective as basis for planning.
- Assist in managing the development of a broad network of partners, good coordination practices and the development of partner capacities related to programme management if applicable.
- Assist in organizing and documenting the selection of partners in accordance with the policy on selection and retention of partners, ensuring due diligence to meet the requirements of projects.
- Ensure partnership agreements are established in a timely manner, regularly monitored and reported on in compliance with established guidelines and procedures included in the framework for implementing with partners.
- Support the implementation and performance of partnership agreements through field visits and appropriate physical monitoring if applicable, reviewing performance and financial reports.
- Support the development and implementation of MFT monitoring plans for activities implemented through partnerships and those under direct implementation in line with Programme Manual and programming instructions.
- Contribute to the review and analysis of operations plans, mid-year and year-end reports of the different UNHCR offices, ensuring quality assurance and compliance with established policies, guidelines, procedures and standards. Generate and maintain records of implementation rate (performance progress and expenditures) on a regular basis.
- Follow up on any change in regards to alignment of results chain, verifying indicators, budget, prioritization, apportioning needed to measure programme performance, trends and target interventions, contributing to soundness of Operations Plan and enhancement of data quality.
- Follow up with UNHCR offices the compliance with issuance of audit certificates for partners in line with the Policy on Risk-Based Project Audits.
- Provide support to the field through technical advice and training on resource allocation processes and other programmatic issues.
- Use UNHCR’s corporate tools (e.g. COMPASS, MSRP) for core activities related to planning, budgeting, implementation and reporting, generating data for evidence-based programmatic decisions and analysis.
- Support UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes.
- Assist in raising requisitions, vouchers and prepare partners’ agreement using MSRP financial transaction tool and keep record of all the transactions related to Program.
- Perform other duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level:
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
Field(s) of Education
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses:
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience:
Demonstrated experience in programme management, Operation Management Cycle and related processes. Knowledge of Results Based-Management. Computer skills (in MS office) including advanced Excel skills (pivot tables, data management, etc.).
Completion of UNHCR Learning Programmes or specific training relevant to function of the position including Programme Management – Level 1. E-tutoring of PM1, Framework for Implementing with Partners Learning Programme. Experience in programme management training and capacity building activities.
PG-Programme Management (project formulation, programme cycles and reporting standards)
PG-Assessments and Surveys
(Functional Skills marked with an asterisk* are essential)
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Empowering and Building Trust
Planning and Organizing
Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.2). If you have questions regarding your eligibility, you may also contact the HR Unit.
In line with the RALS, the below category of candidates are eligible to apply for internally/externally advertised vacancies.
Group 1 candidates: Group 1 comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above. However, current GS staff members holding an indefinite or fixed-term appointment in the country of the vacancy who apply for a position two grades above their current position are considered as Group 2.
Group 2 candidates: Group 2 comprises candidates from the below categories after completion of one cumulative or continuous year of service in the country of the vacancy.
- Currently employed locally recruited UNHCR staff members holding a Temporary Appointment up to a maximum of two grades above their current positions;
- Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females) up to a maximum of two grades above the last position at UNHCR;
- National United Nations Volunteers currently working for UNHCR;
- National UNOPS and individual contractors currently working for UNHCR;
- Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member’s personal grade;
- Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment applying to a GS post;
- Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment applying to a GS post;
- Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment.
External candidates: External candidates are candidates who are not in Group 1 or Group 2. They must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org
How to apply
Submission of applications:
Please send your application to: [email protected]
- Interested candidates should submit their Personal History Form (PHF) and its supplementary pages (if applicable), motivation letter and CV by e-mail to [email protected] and to [email protected]
- Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
- The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
- UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality.
- UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at [email protected] or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.
- For any technical problems encountered during the online application, please send an email to the below email address titled “Online VA Query-your name and surname”. Human Resources [email protected]
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