IT Project Manager(P3)
( 2023/0350 (238514) )
Organization: MTIT-Infrastructure Services Section
Primary Location: Austria-Vienna-Vienna-IAEA Headquarters
Job Posting: 2023-05-15, 1:43:57 PM
Contract Type : Temporary Assistance
Probation Period : 1 Year
Full Competitive Recruitment : No
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant’s location.
The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Infrastructure Services Section (ISS) is responsible for implementing, maintaining, and administering the ICT systems and services for high availability; designing, implementing, and operating IT security services; and managing the data centre. The platforms include Microsoft Windows servers, Linux servers, Oracle EBS infrastructure, data storage, and transmission networks, serving more than 2500 staff, as well as over 10000 external users around the world. The Section includes three Units: Network and Telecommunications, Enterprise Systems, and Security Systems.
The IT Project Manager ensures a results-oriented response to MTIT’s, and the Secretariat’s business technology priorities as communicated by the MTIT management. The IT Project Manager may be responsible for multiple cross-cutting IT projects simultaneously.
The IT Project Manager is (1) a substantive specialist, translating the Agency’s business requirements and objectives into information technology capabilities; (2) a project manager, providing management, administration and leadership for project teams, ensuring that projects are delivered within agreed tolerances of time and budget ; and (3) an adviser to the MTIT Management and other senior managers in the Secretariat (both within and outside of MTIT) on business process, risk, organizational change, system implementation issues, and the impact of technology projects on the Agency’s core business.
Functions / Key Results Expected
With guidance and support provided by the MTIT Management, and in close collaboration with the relevant stakeholders, the IT Project Manager is expected to: Support the implementation of new information systems, or enhancements to the existing systems, by providing analysis of information processes and/or technical solutions;
Develop project plans in a manner consistent with relevant policies and standards, with the IAEA’s technical and information architecture, and with best practices as identified in PRINCE2 methodology; and through the effective use of PRINCE2 controls to manage risk, quality, budget and schedule;
Lead Agile software implementation teams, manage end-to-end Agile Software Development Lifecycle (SLDC).
Support organizational change initiatives by analyzing existing information solutions, identifying opportunities for improvements, and proposing new or improved processes as appropriate;
Contribute to organizational change management and communication efforts required to successfully adopt new business processes and/or technical solutions, by creating communication and user training plans in the course of executing projects;
Serve as product manager for IAEA web products, effectively collaborating with the clients, third-party providers, end-users, and MTIT development, infrastructure and service desk staff and management;
Collaborate with other MTIT staff in the implementation of policies and standards for MTIT and IAEA-wide information, project and portfolio management;
Support management of the MTIT portfolios through data analysis and visualization.
Competencies and Expertise
Core Competencies (Competency Framework)
Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.
Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.
Actively contributes to achieving team results. Supports team decisions.
Planning and Organizing
Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.
Name DefinitionClient orientation
Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.
Commitment to continuous process improvement
Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.
Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.
Function Name Expertise DescriptionInformation Technology
Project management experience utilizing a structured methodology such as PMP or PRINCE2.
Qualifications, Experience and Language skills
- University degree in Computer Science, Information Technology or related fields;
- Accredited Agile and Business Analysis Certification such as CBAP and SCRUM Master (as an asset)
- Accredited Project Management Certification such as PMP, PRINCE2 (as an asset)
- Minimum of five years of experience as IT project manager, in an information systems context, in a client-facing role.
- Project management experience utilizing a structured methodology such as PMP or PRINCE2. Experience in leading software delivery teams using a lean/agile approach such as SCRUM.
- Experience with Software Development Lifecycle, with a particular focus on eliciting and documenting business process flows, user stories and non-functional requirements; quality management; planning and executing user acceptance testing; end-user training; documentation and support.
- Experience in business process reengineering: Identifying opportunities for improvements, proposing new processes, and getting buy-in from stakeholders to implement.
- Experience in utilizing techniques and tools to explore and validate requirements with clients such as low-fi/hi-fi prototyping, user personas, ideation sessions.
- Experience in analyzing data sets and leveraging visualization tools to assess portfolio/project/product performance, understand trends, and identify anomalies.
- Strong client/user orientation and ability to communicate easily and well with both technical and non-technical staff at all levels in a multicultural environment, with respect and sensitivity for diversity.
- Experience in working with mixed onsite/offsite teams will be considered an asset.
- Excellent command of spoken and written English with special emphasis on drafting skills. Knowledge of another official IAEA language (i.e. Arabic, Chinese, French, Russian or Spanish) an asset.
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $64121 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 32061*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
- The IAEA’s paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
- Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person’s race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
- The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
- Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
- The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
- The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
- Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
- Appointment is subject to a satisfactory medical report.
- Staff members may be assigned to any location.
- Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
- The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.