Posting Title: INTERN – INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY, I (Temporary Job Opening)
Job Code Title: INTERN – INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY
Department/Office: Department of Management
Duty Station: BANGKOK
Posting Period: 07 March 2023 – 18 July 2023
Job Opening Number: 23-Information Management Systems-DM-203151-J-Bangkok (O)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organisational Setting and ReportingThis internship is located with the Office of Information and Communications Technology (OICT), Department of Management (DM). The internship is UNPAID and full-time (five days per week for 35 hours), for a minimum duration of two (2) months and can be extended up to six (6) months. Interns will work under the supervision of a staff member in the department or office to which they are assigned.
The intern will provide support to Office of Information and Communication Technology’s projects and programmes. Examples of duties to be performed may include the following:
- Provide support throughout the various stages of systems development using information technology project management methodology, including design, development, installation, systems analysis, programming, and operations support;
- Participate in training activities, which may involve preparing training materials and user documentation, as well as compiling relevant information;
- Support the development of strong business relationships, including coordinating responses to client requirements and delivering Office of Information and Communication Technology services and solutions;
- Provide support to ensure the adoption of Office of Information and Communication Technology initiatives, including developing communications using design, publishing, video production software, User Interface and User experience front-end development;
- Provide additional support to the activities of Office of Information and Communication Technology as needed, as determined by their supervisor.
- Provide support develop user Interface and front-end user experience solutions for the various web and mobile solutions developed by OICT
- Provide support for innovation using modern technologies such as AI, Machine Learning, Big Data, etc.
- Perform system design and development activities for web and mobile technologies.
- Modify and update the manual of operations to contain specific and relevant written procedures, policies, and forms to meet quality standards requirements.
- Assist in developing and maintaining methodologies for project and resource reviews during projects or upon their completion.
- Compile feedback on resource performance on a project and store it for future reference.
- Perform additional activities as required to ensure the success of the work team.
CompetenciesCommunication: -Speaks and writes clearly and effectively -Listens to others, correctly interprets messages from others and responds appropriately -Asks questions to clarify, and exhibits interest in having two-way communication -Tailors language, tone, style and format to match the audience -Demonstrates openness in sharing information and keeping people informed Teamwork: -Works collaboratively with colleagues to achieve organizational goals -Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others -Places team agenda before personal agenda -Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position -Shares credit for team accomplishments and accepts joint responsibility for team shortcomings Technological Awareness: -Keeps abreast of available technology -Understands applicability and limitations of technology to the work of the office -Actively seeks to apply technology to appropriate tasks -Shows willingness to learn new technology
EducationTo qualify for an internship with the United Nations Internship Programme, applicants to the programme must at the time of application meet one of the following requirements: a) be enrolled in, or have completed, a graduate school programme (second university degree or equivalent, or higher); or b) be enrolled in, or have completed, the final academic year of a first university degree programme (minimum bachelor’s level or equivalent).
- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views;
- Have demonstrated intention to study further or work in a field relevant to the work of Information and Communications Technology, Information Management, Project Management, Business Management, Marketing, Communications and/or Library Science;
- Be computer literate in standard software applications;
- Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms;
Work ExperienceNo working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
LanguagesEnglish and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of another official UN language is an advantage. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.
AssessmentApplicants are encouraged to clearly indicate their areas of interests and highlight their specific skills and/or experience in their cover note. They are asked to do so carefully in order to enhance the value of the internship for both themselves and the receiving UN department. Potential candidates may be contacted by the hiring manager for further consideration.
Special NoticeREMOTE INTERNSHIPS (COVID-19): In the context of the COVID-19 pandemic, applicants may be requested to undertake the internship remotely in view of constraints regarding visa issuance, international travel and access to UN premises. Applicants must be willing and prepared to undertake the internship remotely for a part or the entirety of the internship. Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. A completed online application (Cover Note and Candidate Profile) is required. Incomplete applications will not be reviewed. The Cover Note should include: (1) Title of the degree currently being pursued by the applicant and the specific subjects taken; (2) Expected graduation date from the degree programme that the applicant is enrolled in; (3) List the IT skills and software programmes that you are proficient in; (4) Explain how an internship with the Office of Information and Communications Technology in the United Nations fits within your career plans and why you would be the best candidate for this team. In your online Candidate Profile, be sure to include all past work experiences (if any), IT skills, and three references. Please note that due to the large number of applicants, divisions are not in a position to reply to each application and that only short-listed applicants will be contacted for further consideration.
United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.