Cash and Voucher Assistance (CVA) Officer at Save the Children Nigeria

Save the Children is the leading independent organization for children in need, with programs in over 120 countries. We save children’s lives. We fight for their rights. We help them fulfil their potential. Save the Children is working in Nigeria because one in five children in Nigeria dies before their fifth birthday. About 40% of children miss out on school and have to work to survive while nearly 2 million children have lost one or both parents to an AIDS-related disease.

We are recruiting to fill the position of:

Job Title: Cash and Voucher Assistance (CVA) Officer

Ref No: 2200088M
Location: Maiduguri, Borno
Employee Status: Fixed Term
Reporting: CVA Coordinator
Grade: 4

Child Safeguarding

  • Level 3. The responsibilities of this post may require the post holder to have regular contact with children and young people. In the overseas context, all posts are considered to be level 3.
  • As part of these responsibilities, the post holder will support the establishment of child safeguarding systems, promote a culture of keeping children safe, and ensure that potential harm to children (by our staff and/or as a result of how we do our work) is identified and addressed on an ongoing basis.
  • The post holder should report and respond to interventions as determined by position-related responsibilities identified in the Child Safeguarding Policy.


  • Work closely with the Cash and Voucher Assistance Coordinator, to support the implementation of the Multi-Purpose Cash Assistance (MPCA) of the BHA-funded ‘Integrated Lifesaving Assistance for Conflict-Affected Households in Borno state, ensuring that the cash and voucher component is delivered promptly and to a high quality
  • In addition, maintain a strong understanding of the implementation of other related Food Security and livelihoods assistance

Main Responsibilities

The post holder will receive a context-specific ToR for each deployment, which will draw upon the responsibilities outlined below, With support from the CVA Coordinator:

  • Assist in sensitization of local government structures, communities, and traditional authorities on the targeting criteria and identification and registration of the beneficiaries;
  • Help oversee the delivery of regular cash and voucher transfers and help ensure the resolution of any problems;
  • Assist in training of any Save the Children or partner staff on cash and voucher programming.
  • Actively participate in relevant field assessments to identify the beneficiaries’ needs and viable business opportunities, ensuring assessment findings are documented and that all assessments include a specific analysis of children’s needs
  • Organize the training of the cash and voucher beneficiaries on the identified needs
  • Conduct the implementation and monitoring of all activities, at the field level, as laid out in the Detail Implementation Plan (DIP).
  • Assist in the registration of target families, ensuring that the data is collected and recorded appropriately
  • Coordinate activities with local authorities, community members, other implementing actors, and partners at the local level.
  • Compile and submit regular project reports and updates Integrate community approaches, protection mainstreaming, gender sensitivity and capacity building into all activities as appropriate;
  • Coordinate with the MEAL team to map, identify and register program participants.
  • Lead in the selection and registration of beneficiaries with support from MEAL Team and CVA Assistants.
  • With the support of the community mobilization team, Coordinate the sensitization of beneficiaries.
  • Lead the market assessment to ascertain the most profitable skills in the intervention locations.
  • Coordinate post-distribution monitoring with the MEAL team.
  • Identify emerging issues related to the MPCA and Food assistance and make a recommendation for further solutions.

Support the CVA Coordinator and other FSL colleagues to:

  • Conduct vulnerability mapping with community representatives to identify the most vulnerable new arrival IDP in communities of implementation.
  • Develop strategies to address the economic barriers impeding the IDPs’ access to their basic needs (WASH, Food, Shelter, etc) in collaboration with the community representatives.
  • Implement cash and voucher programs for IDP new arrival HHs, to allow families to be able to cover their basic needs
  • Strengthen the state-level household economic strengthening (HES) systems where gaps in capacity exist.


  • Ensure that you work to the best of your ability and demonstrate high levels of commitment to Save the Children International and our vision, mission, and values to ensure the objectives of your role and the country programme are met;
  • Ensure the effective and efficient use of all Save the Children International resources to keep costs low and ensure safety in the workplace; and
  • Comply with the requirements of the Save the Children’s Child Safeguarding Policy to ensure maximum protection for children.

Capacity Building:

  • Supervise, hire and orient team members, as necessary.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
  • Provide team members with information, tools, and other resources to improve performance and reach objectives.
  • Contribute to country team-building efforts, help team members identify problem-solving options, and ensure the integration of all team members into relevant decision-making processes.
  • Identify any gaps or capacity needs within the team and ensure training and capacity building are incorporated into program planning.

Representation & Advocacy & Organisational Learning:

  • Ensure that Save the Children’s work is coordinated with efforts of other agencies and Government, and support Interagency Coordination forums, advocating for the specific needs of children. This may involve supporting coordination working groups within the IDP camps and host communities or target project sites.
  • Contribute to communications and media work as required through correction of data and information and sharing with the project heads
  • General:
  • Comply with Save the Children policies and practices concerning child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

Qualifications & Experience

  • B.Sc / HND in a relevant course – Social Policy, Social Science, International Development, Economics or related relevant discipline.
  • 3 years post NYSC relevant experience in Humanitarian emergency.
  • Demonstrated success in community resilience programs and technically sound in cash transfers, capacity building, and other cash transfer components;
  • Excellent communication skills, calm, with a good sense of working in an intercultural environment;
  • Excellent Microsoft Office applications skills (Excel, Word, Powerpoint, Emails, Skype, Web researchers).
  • Self-motivated and results orientated.
  • Highly diplomatic and emotionally intelligent with strong oral and written communication skills.
  • Demonstrates a strong commitment and passion for the realization of women’s and girls’ rights and gender equality;
  • Knowledge of women’s rights and gender equality and willingness to strengthen her/his capacity in this area; and
  • Able to effectively advocate for change and influence others.
  • Knowledge of and adherence to the Save the Children Code of Conduct understands other international development guidelines.


  • High level of communication in a local language related to the working environment
  • Familiar with CVA and integrated programming
  • Experience in gender mainstreaming, and social protection programming.

Working Conditions:

  • Normally working conditions within environments in which security assessment has been carried out.

Core Behaviours

  • Understanding humanitarian contexts and application of humanitarian principles:
  • Participates in disaster coordination mechanisms and interagency cooperation
  • Recognize opportunities to evolve the current humanitarian portfolio into a more effective and impactful portfolio addressing the changing needs of conflict-affected populations.
  • Contribute to countrywide strategy development.

Achieving results effectively:

  • Ensures efficient and transparent use of resources in accordance with internal controls
  • Establishes staff engagement mechanisms.
  • Addresses difficult situations and makes tough decisions confidently and calmly
  • Considers the wider impact of decisions to be made in the short and long term.
  • Continuously provides feedback and updates to achieve improved results
  • Coordinates with stakeholders to avoid duplication and maximize resources
  • Documents lessons learned and apply them to future projects

Maintaining and developing collaborative relationships:

  • Establishes and maintains clear communication and dialogue with disaster and conflict-affected people and other stakeholders
  • Identify, build and manage collaborative partnerships with communities, local authorities and other stakeholders.
  • Ensure effective coordination with relevant working groups, UN, ICRC and colleagues I/NGO agencies.

Operating safely and securely:

  • Identifies and communicates risk and threats and minimizes these for oneself and the agency
  • Takes measures to do no harm and to minimize risks for partners and the communities
  • Reduces vulnerability by complying with safety and security protocols set by the organization
  • Demonstrates an understanding of wider UN/NGO security coordination and how the organization can benefit from, and contribute to, those mechanisms

Managing yourself in a pressured and changing environment:

  • Helps team members to practice stress management through prioritization of workloads and modeling of appropriate self-care
  • Remains effective and retains perspective in the face of difficult or demanding situations
  • Demonstrates personal integrity by using one’s position responsibly and fairly
  • Maintains ethical and professional behavior in accordance with relevant codes of conduct
  • Plans prioritize and perform tasks well under pressure
  • Takes responsibility for their work and the impact of their actions

Leadership: Action; Thinking; Self; Inspiring; Developing Others:

  • Demonstrates managerial courage by confronting difficult situations and seeking resolution, and stating willingness to champion ideas
  • Demonstrates approachability and trust by listening carefully to others and valuing their contribution, and making others feel comfortable by being open and honest about their thoughts and feelings
  • Demonstrates self-development and management by taking responsibility for own development, and actively seeking out feedback to better understand their strengths and weaknesses
  • Makes positive statements about work
  • Effectively influences others by understanding their interests and showing how they will be met by their preferred solution
  • Gives constructive feedback to enhance capabilities and responsibilities to another for his/her development.

Application Closing Date
9th November, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online